Effective Date: 05 January 2025
At Trans Cargo Packers & Movers, we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and how we protect it. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information when you visit our website or use our services. This information is necessary to provide and improve our services to you. The types of information we collect include:
- Personal Information: This includes your name, email address, phone number, address, payment details, and any other information you provide when booking a service, contacting us, or using our website.
- Usage Data: We collect data on how our services are accessed and used. This may include information such as your IP address, browser type, device type, and browsing history.
- Cookies: We use cookies to track your activities on our website. Cookies help us improve the website experience and provide personalized content. You can control cookie settings in your browser.
2. How We Use Your Information
The information we collect is used to enhance your experience and provide you with the best service. We use your data in the following ways:
- To Process Transactions: We use your personal and payment information to process bookings, quotes, and payments for the services you request.
- To Improve Our Services: We analyze usage data to improve the functionality of our website and ensure that we provide you with a seamless service.
- To Communicate With You: We may use your contact information to send service-related updates, promotional offers, or respond to inquiries.
- To Provide Customer Support: We use your information to address customer service requests, solve issues, and provide assistance as needed.
3. How We Protect Your Information
Your privacy and the security of your personal information are important to us. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. These measures include:
- Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure encryption protocols.
- Access Control: Access to your personal information is restricted to authorized personnel only.
- Regular Monitoring: We monitor our systems regularly for any vulnerabilities or breaches to ensure the safety of your data.
4. Sharing Your Information
We value your privacy and will not share your personal information with third parties without your consent, except in the following circumstances:
- With Service Providers: We may share your data with third-party service providers who assist in processing payments, providing support, or delivering services. These providers are obligated to protect your information and use it only for the purpose for which it was shared.
- To Comply with Legal Obligations: We may disclose your information if required by law or to respond to legal requests (e.g., subpoenas, court orders).
- In Case of Business Transfers: If we merge with or are acquired by another company, your personal information may be transferred as part of the business transition.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to review or make changes to your data, please contact us using the information provided below.
You also have the option to opt out of receiving promotional communications from us. You can do so by following the unsubscribe link in any email we send or by contacting our support team directly.
6. Cookies
Cookies are small text files that are placed on your device when you visit our website. We use cookies to enhance your experience and collect data on how our website is used. Some cookies are essential for the operation of our website, while others help us analyze traffic and improve our services.
You can configure your browser settings to accept or reject cookies. Please note that rejecting cookies may limit certain features of our website.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.